A word from our CEO - Super Informed August 2021
It's official! In a momentous time for the Fund, UniSuper can now welcome new members from outside the higher education and research sector. The team has done a tremendous amount of work to get us to this point and we're thrilled to bring our award-winning range of services and investments to a wider audience, while continuing to offer excellent service that our existing members have experienced and benefitted from.
Opening the fund more broadly signifies an exciting new chapter for UniSuper, and it’s just the beginning. It’s an important milestone for us as the superannuation industry faces market disruption and significant legislative change. But while it’s critical that we evolve for the benefit of all members, I can assure you that UniSuper will maintain our strong affinity with, and deep knowledge of, the higher education sector.
After the market turbulence of 2019-20, investment markets had one of their finest years in 2020-21, with our Chief Investment Officer John Pearce and his team achieving strong returns once more. The Balanced Option’s return was a record high since its inception in 2000, and the funding levels of the Defined Benefit Division remain very healthy. You can read more in John's 'Reflections on the past financial year'.
More independent recognition of UniSuper’s strength
I’m pleased to report that UniSuper has continued its great run of winning industry awards.
In May we won Chant West’s Pension Fund of the Year award, celebrating excellence and showcasing superannuation best practice.
We were recognised by consumer advocate group, MOZO, receiving four People’s Choice Awards for Outstanding Customer Satisfaction, Competitive Fees, Investment Choices and Most Recommended.
In June we were awarded Best Industry Super Fund at the Roy Morgan Customer Satisfaction awards. And in Roy Morgan’s latest Superannuation Satisfaction report, UniSuper achieved the highest customer satisfaction rating of all industry funds.
And at the end of July, we took out the trifecta of big awards at the Super Review awards – Best MySuper, Best Industry Fund and the biggie, Super Fund of the Year 2021.
While we’ve been recognised over recent years, I have no doubt that UniSuper will continue to collect many awards in coming years.
I announced back in February that I had decided to ‘hang up the boots’ and finish up at UniSuper this year – and I’ll be leaving in mid-September. UniSuper has achieved so much in the last 12 months and it’s extremely pleasing to be able to sign off and make way for UniSuper’s excellent new CEO, Peter Chun, when the Fund is in such a strong position and having such great success.
It’s been a real honour to lead this wonderful organisation over the last eight years. I’m very proud of what we’ve achieved, particularly the great results and excellent service the team has delivered to you, our members. Everyone who works for UniSuper always has the best interests of our members at the centre of what they do – and this is one of our key strengths. I’m very confident UniSuper will continue to evolve while staying true to its purpose of delivering greater retirement outcomes for all members.
I’m looking forward to stepping back and spending more time with my wife Jude. After a few months of down time, I expect I’ll pick up a few non-executive roles to keep my brain active, remain challenged and hopefully add value to a few commercial and charitable ventures.
I thank our Board, our Executive Leadership Team and all employees for their support of me and their dedication in delivering for our members. And finally, I thank you, our members, for your support of me and advocacy of this great fund.