Why choose us?

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Flexibility

You'll have the freedom and flexibility to be yourself at work and be there for the people you love. 
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Progression

Add strings to your bow with a workplace that lets you try new tasks and empowers you to step up and do great things. 
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Genuine care

Our genuine care culture means you can count on your colleagues for connection, inspiration and great teamwork.
Member Services

Our Member Services team create great member experiences every day.

Learn more about the genuine care they provide to members and what it means to be part of the team.

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    Read the transcript  


    The type of person we're looking for here at UniSuper is someone who's really passionate about customer service, but also not afraid to be an individual. We really foster an environment that allows people to be themselves because if people are authentic, they're able to make a genuine connection with someone, those people being our members.

    We don't just want them to connect with our members, but it's really about them being a great team player as well. So we really value diversity here, whether you're from a different background or from a different culture or from any age on the spectrum, the uniqueness or the difference in your cultural backgrounds and ages, what makes teams unique, and what really drives teams to perform better.

    If you're looking for a new career or you're looking at changing your role or you're at the latter end of your career and you want to put your life skills into practice, then this is the place for you to come work. We really want people to be masters of their own career and we do provide some of the best training and support that you can from the contact centre perspective. We want people to come to work and really love and enjoy what they do. We're looking for someone that really enjoys creating a great member experience, and gets off the phone and feels like they've helped that person transition to retirement.

    We're all part of a team here that's working towards a common goal and that's helping our members transition to retirement. And I think that's where we make a real difference to their lives.

Our values

We genuinely care for our members

We deliver exceptional service to our members, their employers and each other. 

The choices we make at work are based on the value it will bring to our members.

We can be counted on
We work with integrity and honesty, step up and act with courage.
We strive for excellence
We challenge ourselves and each other to go beyond expectations.
We're better together
We work and succeed as one team, embracing inclusion and collaboration.
We take initiative
We’re nimble, flexible and passionate about tackling big challenges and making everyday improvements.
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