10 Jul 2019
We’re aware of a current ‘phishing’ email campaign targeting our members working at universities.
These emails appear to be sent from an internal university email address and ask you to update your personal information for your UniSuper account by clicking on a link.
If you receive an email like this, please don’t click on the link. The email is not from UniSuper and the request to update information is not legitimate. UniSuper will never ask you to confirm, update or disclose personal or banking information via a link in an email or text message.
If you’ve clicked on the link or entered your details, please contact us immediately on 1800 331 685.
What is phishing?
Phishing is the practice of posing as a trustworthy source in communications like email, texts or instant messages to gain your personal information, such as passwords and credit card details.
Signs of a phishing communication can include:
- not addressing you by your name, or using unusual forms of address
- misspellings and inconsistent graphics/images
- asking you for sensitive information such as financial or personal information
- creating a sense of urgency—scammers may try to test your better judgment by stating that something needs your immediate attention
- sender address that looks unfamiliar or peculiar
- unfamiliar or unexpected attachments contained in the email—don’t open them as they may contain malicious software.
We're here to help
If you’ve clicked on the link, entered your details or have any questions, please contact us immediately on 1800 331 685.