Adviser support

Dedicated adviser assistance

Contact us form

Get specialised support for a wide range of queries, including partnerships and UniSuper product support.

Adviser support line

Phone 1800 417 727, 8.30am to 6.00pm (Melbourne time) Monday to Friday. If you’re outside Australia, please call +61 3 8601 6380.

Need technical support? Contact our Adviser technical solutions team.

Partner with UniSuper

Competitive fees

Managing most of our investments in-house means more competitive fees.

A 7.92% p.a. Balanced option return over 10 years¹

We have a record of strong long-term returns with a range of investment options to choose from.

Convenient insurance cover

Affordable and flexible insurance options help provide better value for your clients.

Reach out today

If you’d like to learn more about partnerships with UniSuper, our distribution team would love to hear from you.

Get in touch

Tara Walder

Head of Distribution

Ross Taylor

Regional Distribution Manager

Adviser technical solutions

Get dedicated adviser support in areas including UniSuper product, investment, strategy and more.

To get in touch, email us or phone 1800 417 727, 9.00am to 4.00pm (Melbourne time) Monday to Friday.

Email adviser solutions

We’re recognised as one of Australia’s best super funds

Money Magazine Award: Best Pension Fund 2025

Money magazine's
Best Pension Fund 2025

Canstar Outstanding Value Award – Superannuation 2022-2025

Canstar’s Outstanding Value Award – Superannuation 2022-2025

Canstar Outstanding Value Award – Account Based Pension 2024

Canstar’s Outstanding Value Award – Account Based Pension 2024

Chant West Super Fund of the Year 2023²

Tools and resources

Forms and documents

Product Disclosure Statements (PDS)

Target Market Determinations (TMD)

Forms and fact sheets

Upload a form

Insurance form returns

New applications or changes to cover:
insurance@unisuper.com.au

New or existing claims:
claims@unisuper.com.au

BPAY Details

See our biller codes and generate member reference numbers with our simple BPAY tool.

Get BPAY Details

How to access client information

Complete your own form or our Third Party Authority form (PDF 536 KB).

See UniSuper’s forms

Upload your form using the button below.

Upload your form

Once we authorise the account, we’ll email you a copy of your client’s Member Summary Report.³ Your access is valid for up to 2 years.

Need support? Call us on 1800 417 727.

Stay up to date

Podcasts

Super Informed Radio is the podcast that unpacks the world of investments, super, and life’s money matters.

Listen to podcasts

Investment updates

Read our latest news, including Chief Investment Officer John Pearce’s latest investment updates.

Read the latest updates

ASIC reference checking and information sharing protocol

Submit a reference check about a former or current UniSuper employees

Find out more

Frequently asked questions

General

Do you accept external rollover forms?

As well as UniSuper's rollover form, we also accept the ATO’s form.
What's the UniSuper USI, ABN, SPIN and SFN?

UniSuper’s USI (Unique Superannuation Identifier): 91 385 943 850 001

UniSuper's ABN (Australian Business Number): 91 385 943 850

UniSuper's SPIN (Superannuation Product Identification Number): UNI0001AU

UniSuper's SFN (Superannuation Fund Number): 130 250 940

Investments

Does UniSuper offer in-specie transfers?

UniSuper doesn’t offer in-specie transfers.
Is there a Buy-Sell spread?

UniSuper doesn’t charge buy-sell spreads.
Are UniSuper’s investment options Unitised?

No. UniSuper applies returns by calculating crediting rates for each investment option (net of taxes, investment fees and costs). See applying investment returns for more information.
Does UniSuper offer auto-rebalancing of investment portfolios?

No, UniSuper doesn’t offer auto-rebalancing of investment portfolios.
What is the asset allocation for UniSuper's investment option(s)?

View the strategic asset allocation for each investment option on Investment options | UniSuper.
Does UniSuper charge performance fees?

UniSuper doesn’t directly deduct any performance fees from member accounts. However, some external investment managers may be entitled to receive performance fees if they generate strong investment returns.

Any performance fees are included in the investment fees and costs of our investment options. See Product Disclosure Statements for more information.

Things you need to know

¹ Past performance is not an indicator of future performance. This Option Return is for our Balanced Option for the 10 year period ending 30 June 2024. Option returns are calculated net of investment expenses and taxes but are gross of account-based fees. Refer to the PDS and TMD available on UniSuper’s website and consider your relevant circumstances before making decisions, because we haven’t.

²Chant West
Zenith CW Pty Ltd ABN 20 639 121 403 AFSL 226872/AFS Rep No.1280401 Chant West Awards issued 17 May 2023 are solely statements of opinion and not a recommendation in relation to making any investment decisions. Awards are current for 12 months and subject to change at any time. Awards for previous years are for historical purposes only. Full details on Chant West Awards at www.chantwest.com.au/fund-awards/about-the-awards.

³ Member Summary Reports cannot be produced for Lifetime Income or Defined Benefit Indexed Pension accounts. If you have clients with these types of accounts, we can assist you via phone, chat and email.