Access your super

When can I access my super?

You can usually access your super if you've reached preservation age (between 55 and 60, depending on your birth date).

You may be able to access your super early on compassionate grounds, or if you're experiencing financial hardship.

Other conditions for early access include buying your first home under the First Home Super Saver Scheme, or leaving Australia (if you are a former temporary resident).

Talk to us about your options.

How to withdraw your super

Start a regular income

Choose from UniSuper’s three flexible retirement products.

Explore retirement products

Request super withdrawal

Submit an online request to withdraw an amount from your super account. You’ll need to meet a condition of release.

Start a withdrawal request

Preservation age

Once you reach your preservation age (between 55 and 60, depending on your birth date), these circumstances may allow you to access your super:

permanently retired from employment
commenced a transition to retirement income stream
retired from an employment arrangement on or after turning 60.

Once you turn 65, you can access your super whether you’re still working or not.

If you were born	Your preservation age is
Before 1 July 1960	55
1 July 1960 - 30 June 1961	56
1 July 1961 - 30 June 1962	57
1 July 1962 - 30 June 1963	58
1 July 1963 - 30 June 1964	59
1 July 1964 or after	60

Financial hardship

If you’re experiencing financial difficulty, we’re here to help.

Call us on 1800 331 685 to find out if you have other options, such as making an insurance claim – before you apply to withdraw your super.

Not yet reached preservation age?

You might be able to withdraw some of your super if you can’t meet your living expenses and have received Commonwealth income support for 26 continuous weeks.

You can generally apply to withdraw between $1,000 and $10,000 in a 12-month period, or your whole balance if it’s less than $1,000.

Your withdrawal may be taxed up to 22% (including Medicare Levy).
Reached preservation age?
You can apply to take some or all of your super without retiring if you’re at your preservation age plus 39 weeks and:

have received Commonwealth income support for a total of 39 weeks after reaching your preservation age

work fewer than 10 hours a week on the date you apply.
How to apply for financial hardship

We can help you work out if you’re eligible to apply. Call us on 1800 331 685 with your Centrelink Customer Reference Number (CRN).

Complete the Severe financial hardship fact sheet and form (PDF, 147 KB) and return it to us.

Compassionate grounds

You may be able to withdraw your super on compassionate grounds, if you need it to cover the cost of:

medical treatment or transport for you or a dependant
palliative care for you or a dependant
modifications to your home and/or car due to severe disability
a funeral for a dependant
your mortgage so you don’t lose your home.

How to apply on compassionate grounds

First, apply to the Australian Taxation Office (ATO).

If successful, complete the Compassionate grounds application form (PDF, 147 KB) and return it to us with certified copies of your ID.

Departing Australia

If you’ve earned super in Australia and it’s time to leave, you can apply to withdraw your super as a Departing Australia superannuation payment (DASP).

Eligibility
You can generally claim a DASP if:

you’ve earned super while working in Australia on a temporary resident visa

your visa has expired or been cancelled

you’ve left Australia

you’re not an Australian or New Zealand citizen, or a permanent resident of Australia.

You can apply for the DASP with the ATO once you’ve left Australia and no longer have an Australian visa.

If your visa hasn’t yet expired, contact the Department of Home Affairs to cancel it.
How to apply for the DASP
Apply for the DASP with the ATO once you have left Australia and no longer have an Australian visa. Check with your employer to ensure they’ve made all your super contributions.

Apply to the ATO

You’ll need to provide:

your employment details

your passport number

your UniSuper member number

UniSuper’s ABN (91 385 943 850)

The ATO will tell us when they’ve approved your application. Check your details are up to date so we can contact you to arrange your payment. Restrictions may apply to the countries and currencies we pay in. Bank fees may also apply.
Tax and your DASP
Generally, you’ll pay tax on the taxable component of your super:

65% for Working Holiday Makers

35% for other visa holders

If you’ve earned more than $250,000 in a financial year and paid the extra 15% tax on your super contributions (the division 293 tax), you can apply to the ATO for a refund of the extra tax.
New Zealand residents

You may be able to transfer your super to a New Zealand KiwiSaver account. Download the KiwiSaver fact sheet (PDF, 155 KB) for more information.
If you don’t claim your super

We’re required to transfer your super to the ATO 6 months from the date your visa expired, or you left Australia, whichever is later. You can still apply to withdraw your super from the ATO.

If you have any questions, call us on 1800 331 685 (+61 3 8831 6141 outside Australia) or contact us.

Download the DASP fact sheet (PDF 73 KB) for more information.

Buying a home

You can withdraw some of your voluntary contributions (plus associated earnings) to pay for a home deposit under the First Home Super Saver Scheme.

Things to consider before you withdraw your super

Got a Defined Benefit Division (DBD) account? Check how partial withdrawal may affect your super. Read the DBD partial withdrawal fact sheet (PDF, 73 KB).
If you're under 60 you may pay tax on your withdrawal. See how your super is taxed.
Accessing your super may affect your Centrelink payments. Visit Centrelink for more information.